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Comment on Go beyond regular email, mail marketing lists. Build social lists too by Gregg McLachlan

Gregg McLachlan — Mon, 26 Mar 2012 23:46:26 +0000

Thanks Dragon! That would be a good feature (wish list!). Until then. at least we can follow the conversations

Comment on Go beyond regular email, mail marketing lists. Build social lists too by Dragon Blogger

Dragon Blogger — Thu, 22 Mar 2012 17:31:44 +0000

I agree, social lists are important and using features like Twitter lists and Klout Lists to organize and track your social media fans into usable lists is great. If only you can find a way to broadcast a message to all people on your list specifically, that would be a good feature but probably lead to just spamming.

Comment on Bad design: Oh, these really stink by webdesigning company

webdesigning company — Mon, 19 Mar 2012 05:06:39 +0000

This site is good and nice to read your blog to know more things on web design.Thanks for presenting this informative blog.

Comment on Top 10 outstanding Twitter users in Norfolk County in 2011 by GreggMcLachlan

GreggMcLachlan — Tue, 13 Dec 2011 21:44:40 +0000

LOL. Couldn’t include myself. First lesson of communications…. it’s not about me. It’s about you

Comment on Top 10 outstanding Twitter users in Norfolk County in 2011 by VGMeats

VGMeats — Tue, 13 Dec 2011 20:54:24 +0000

You forgot @greggMcLachlan… but that would have bumped vgmeats

Comment on Top 10 outstanding Twitter users in Norfolk County in 2011 by VGMeats

VGMeats — Tue, 13 Dec 2011 20:54:24 +0000

You forgot @greggMcLachlan… but that would have bumped vgmeats

Comment on 5 ways Fido pooped on its dog contest through bad communications by gowsell

gowsell — Fri, 02 Dec 2011 03:59:22 +0000

I don’t totally agree with Mary from Fido. My dog was in this contest and NOT removed for “cheating”. Entrants were crying out for an explanation on why Fido reversed their decision and that was not clearly communicated. Were they mistaken? Giving in to the pressure of angry owners? Was every dog that was removed, returned? If so, what is the point of that? The dog that was in the number 1 spot for weeks was removed, and then returned to his number 1 spot. When the contest ended, he was still in number 1 yet he is NOT the winning dog. So what was the point of returning him to the contest?

There was also no explanation for why the dogs that were left in the contest on November 11 were not able to keep any of the votes they collected that day once the removed dogs were put back in. The dogs that Fido admits were breaking the rules were allowed to remain in the contest, yet it appears it was only the “non-cheating” dogs that got the short end of the stick that day. Why couldn’t they put the dogs back in AND let the ones that were not removed keep the votes they collected on Nov. 11? (I assume it was a technical reason, but that doesn’t make it right)

The real winner here is Canada Dog Guides, it is just a shame that this massive donation is overshadowed by the contest debacle.

Comment on 5 ways Fido pooped on its dog contest through bad communications by GreggMcLachlan

GreggMcLachlan — Thu, 01 Dec 2011 14:42:29 +0000

@FidoSolutions Thanks Mary for commenting on my blog post. I appreciate it. All the best on future contests! My husky is looking forward to them too!

Comment on 5 ways Fido pooped on its dog contest through bad communications by FidoSolutions

FidoSolutions — Thu, 01 Dec 2011 14:15:49 +0000

Hi Gregg. This is Mary with Fido’s Social Media team. First off, thank you for your blog post. No doubt, there were some unexpected bumps along the way that we’ve learned from and will implement the next time around. One of the greatest things about social media is that it provides immediate customer feedback, which is invaluable and we respect greatly. We’ve never shied from both positive and negative feedback so we thank each and every customer for their comment.

To clarify a few points, we did have a very clear plan and guidelines to follow. We could have planned better for the unexpected, but again that’s a learning for us. We did however address the issue and soon as we saw it pop up on the wall and let customers know we were looking into the issue immediately. We did our best to keep everyone informed as much as possible, considering volume of posts. As the day progressed, we did respond to why some dogs were removed while continuing to review our decision. When we reversed our decision, we communicated that as soon as possible. All within the same day. In relation to ongoing quality control, we did remove all entries that were not dogs (I’m pretty sure I didn’t see any pigs but there was a definitely a ferret or two, and those don’t bark J ).

In the end, we are still pleased with the outcome. Over $220,000 was raised for Canada Dog Guides and that’s no barking matter.

Thanks again! If ever you have any questions or concerns, please don’t hesitate to reach out to us @FidoSolutions.

-Mary

Comment on Organizations we love by stephen9431

stephen9431 — Fri, 25 Nov 2011 08:34:00 +0000

http://www.britishfooddepot.com/