I spotted a company van driving around town the other day. It was a van all decked out in slick graphics to advertise the business. It was impressive and eye-catching. Somebody obviously invested in great design work to promote their services. While stopped at a red light, my eyes travelled along the side of the van. All of a sudden the perception of branding savvy instantly came to a deadening thud.
There it was in big graphic lettering. An email address that went something like this (I’ve changed the actual email address soas not to blatantly promote the company’s services): thebestairconditioningandductcleaning@hotmail.com.



